Staff

She pays us so we can't say anything bad about her. But for real, her laugh will be the first thing you hear when coming up the stairs to accounting. When she isn't neck deep in paperwork, you can find Vickie chatting about her day, helping us to make it through another shift, or listening to a scary murder podcast while she works.

Nova Scotia born, her bright and loud personality will cheer you up right away. Just don't come talk to her before she's had her morning tea. When she isn't working you can find her out camping or curled up with a good book at home. Come say hi, but only if you've brought her snacks. Specifically, Reese peanut butter cups. 

"Hello, thank you for calling North Edmonton Kia! How can I direct your call?" 

Christine is the lead receptionist at Kia, so she is the first face you will see when you enter the dealership. I am very sorry about that. 

She has a sweet, bubbly personality... after she has had her coffee. 

Christine has played rugby for 4 years and obtained 2 major concussions. She is always willing to help in any situation; it just may take her a second because her brain is scrambled up like the eggs you had for breakfast this morning. 

You may think picking up phones is an easy task, you are wrong. She was in school for 20 years to become a pro "phone picker upper."

She calls herself the CEO of Booking in Vehicles - whatever that means. Also, rumor has it she's in love with one of the lot attendants...

Meet Nancy Leung. Our most Senior Service Concierge (not in years of service, but years of life!). Nancy is vertically challenged in stature and she is taller when sitting at her desk rather than standing. However, when servicing our customers' vehicles at North Edmonton Kia, she towers over her height.  

Nancy is often seen keeping the Service Department fed. She is always trying her new recipes on them (like tasting guinea pigs) or shares what she has in her lunch box with them. She is often seen staying late in her shift, making sure customer vehicles are ready for pick up. Nancy has many years of Customer Service under her belt, and she is not afraid to use her expertise and knowledge. Nancy is very passionate about her work, a little particular, and an excellent ambassador on liaising with Team Tech between the customers and Technicians.

Hello, thank you for calling North Edmonton Kia Service Department. How can I help you?  

Meet one of our Service Concierges, Tho Banh (Sounds like Toe - either Pinky or Big Toe). Tho is usually found in the middle desk when you are at the Service Counter. Often seen behind the computer or on the phone. For any vehicle concerns, Tho will help you assist in finding the issue (with his Sherlock cap and his Technician Team) to verify and repair your concerns.  

Rice is Tho's favorite food. He eats it for breakfast, lunch and supper.  Rice serves as an energy booster for Tho. Without his daily intake of rice, Tho is often seen lethargic and hungry - on the lookout for substance to help him perform his best for our customers!