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In loving memory.
Meet Kendall McCafferty. Our most experienced Service Concierge with North Edmonton Kia. Kendall has seen just about everything that can go sideways with a vehicle. There isn't too much she hasn't seen!
Often found with a Tim's Ice Cap in hand (and yes, you can bribe her with one), Kendall is always here for you. She is the early bird in the Service Department. She is the first one to open the store, turn on the lights, and get ready for our first customers of the day. Without her, our staff would be stumbling through the dark on those cold winter mornings. Reliable, knowledgeable, and very personable, Kendall makes North Edmonton Kia a great place to service your vehicle. Come on down to experience her customer service for yourself!
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Meet Nancy Leung. Our most Senior Service Concierge (not in years of service, but years of life!). Nancy is vertically challenged in stature and she is taller when sitting at her desk rather than standing. However, when servicing our customers' vehicles at North Edmonton Kia, she towers over her height.
Nancy is often seen keeping the Service Department fed. She is always trying her new recipes on them (like tasting guinea pigs) or shares what she has in her lunch box with them. She is often seen staying late in her shift, making sure customer vehicles are ready for pick up. Nancy has many years of Customer Service under her belt, and she is not afraid to use her expertise and knowledge. Nancy is very passionate about her work, a little particular, and an excellent ambassador on liaising with Team Tech between the customers and Technicians.
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She pays us so we can't say anything bad about her. But for real, her laugh will be the first thing you hear when coming up the stairs to accounting. When she isn't neck deep in paperwork, you can find Vickie chatting about her day, helping us to make it through another shift, or listening to a scary murder podcast while she works.
Nova Scotia born, her bright and loud personality will cheer you up right away. Just don't come talk to her before she's had her morning tea. When she isn't working you can find her out camping or curled up with a good book at home. Come say hi, but only if you've brought her snacks. Specifically, Reese peanut butter cups.
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Alyssa can be called the women of many roles - she comes from reception and slowly creeped upstairs until we felt bad telling her to leave so now she's ours to stay.
Alyssa is literally everyone's favorite person with her quiet silly sense of humor and we all secretly know we couldn't survive without her.
When not at work she is almost always found long boarding with her cat Moose or baking goods for North Edmonton Kia. But lets be honest, she almost always stays late to ensure everything is done!
Please feel free to stop her and say hi if you see her downstairs, she loves the distraction and is just too nice to tell you to leave her alone.
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